About
Research and analysis form the bedrock of every unparalleled guest experience
Welcome to Guestology.eu — where the science of understanding meets the art of hospitality. Rooted in the principles of Guestology, we delve deeply into the desires, emotions, and behaviors of those who seek accommodations, from luxurious villas and hotels to cozy B&Bs.
Our dedicated mission – To equip lodgings of all types with unmatched insights, allowing them to craft impeccable and memorable experiences for every guest. As the bridge between data-driven analysis and heartwarming hospitality, Guestology.eu is your key to revolutionizing the world of stays.
Discover the market
Every thought, innovation or design is based on discovering.
Analysis of data
Innovation, analysis, optimisation and continuous improvement.
Get started with our FREE checklist
To receive our FREE checklist please provide your contact details. You will receive a template with basic weekly checks that your team can perform to avoid issues that would cause your guests to give you poor rating on booking platforms.
Journal
Insights & thoughts
August 14, 2023
Decoding Feedback: Utilizing Guestology to Truly Understand Guest Reviews
In the dynamic landscape of the hospitality industry, guest feedback stands as the beacon that guides service…
August 11, 2023
Introducing the New Face of Guestology.eu: Deeper Insights, Fresh Content, and More Ways to Connect!
We're thrilled to announce the launch of our revamped website for Guestology.eu. As champions of Guestology, we believe…
August 1, 2023
Unveiling Guestology: The Key to Revolutionizing Hotel Experiences
In its essence, Guestology is the art and science of understanding guests. It’s about diving deep into their desires,…